Welcome to [App Name], a food delivery app that connects customers with local restaurants. By using our app, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our app.
You can place an order for food delivery through our app by selecting items from a restaurant's menu and specifying a delivery address. Once you have placed an order, you will receive a confirmation email or text message. Please ensure that the information you provide is accurate, as we cannot be held responsible for any errors.
We accept various payment methods, including credit card, debit card, and cash on delivery. Payment must be made at the time of ordering. If you cancel an order, we will refund the amount paid within a reasonable time.
We will make every effort to deliver your order on time, but we cannot guarantee delivery times. Delivery times may vary depending on the restaurant, the delivery address, and traffic conditions. We will inform you of any delays as soon as possible.
We take every effort to ensure that the food you receive is of high quality and is delivered at the appropriate temperature. However, please be aware that food may be affected by factors beyond our control, such as weather and traffic conditions. If you are not satisfied with the quality or temperature of the food, please contact the restaurant or our customer support team.
If you are not satisfied with your order, please contact the restaurant or our customer support team as soon as possible. We will make every effort to rectify the situation. If a refund is requested, please note that it may take up to 10 working days to process.
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our app, you consent to the collection, use, and protection of your personal information as outlined in our Privacy Policy.
We reserve the right to make changes to these terms and conditions at any time. We will notify you of any significant changes through our app or by email.
If you have any questions or concerns about these terms and conditions or our services, please contact us at [contact information].
These terms and conditions shall be governed by and construed in accordance with the laws of the "KSA".
Any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in accordance with the "KSA" arbitration law.